Welcome to HEATER Tutor:

Jacuzzi Hot Tubs uses two basic heaters on their "J" series spas.

The most common design used on their spas with a circulation pump is a "C" shape heater that goes around the back of the control box. There are several styles of connectors and rated heaters. Match to your spa.

The second common style is a tube type used on their smaller spas. It has a 15" steel tube on the bottom of the control box.

Simply stated, the heater is an element that when electrical current applies to it, it resists the current and doing so creates heat. Because the element resides in the spa water you can destroy an element in less than a year or with water care, extend the life to over 5 years. The average is 3-5 years.

Since the element is in the water, it's the #1 cause of the gfci popping. You must replace to correct. Sometimes you see corroding heater posts or on the element itself, and many times the "short" is hard to see. But if a short is happening the electrical current is leaking from the heater element to the water and the gfci is sensing it and shutting off the spa. That is GOOD. Means you will not be shocked or electrocuted.

The ratings of the heater is designed to match the current you supply the spa with the heater current draw. A 110-120vac spa has either a 1.5kw heater (heats 1-2 degrees per hour) or a 4.0kw heater (heats 2-3 degrees per hour) or on some spas a 5.5kw that heats about 3 degrees per hour.

The most common spa is designed to operate on 220-240vac. These heaters are 5.5 kw heaters which is the industry standard. You should expect about 5-6 degrees per hour.

Why did it last such a short time?   This is a common question so I'll cover it. The element is designed to be in balanced, quality spa water. I see heaters lasting 7-8 years. That tells me the owner takes care of their water and it's from a good source. I would expect to get about 4-5 years on a heater. If lower, first look at your own water checking habits. Very, very often when repairing a spa with a local customer they will insist they check the spa water weekly but by the end of the conversation they admit they check occasionally and probably didn't get it right. That is why I always recommend a good relationship with a local spa store that knows the local water. They will help, which leads me to the 2nd reason heaters fail: water source.

In parts of Denver the water is HARD. Those minerals attach to the element and cause it to fail. With a local, quality chemical source they can walk you through dealing with local water. If you have pure surface water deposits aren't a big problem but most of us don't have soft water so it is. But this again helps us to understand having a local retailer walking you and checking your work will give you longevity with your heater. One OEM of heaters claim if the customer keeps their water quality HIGH that the heater will last for a long, long time.

 
 
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